Dutch Legislation

Title 7A

in force

Package travel contract and linked travel arrangement

Civil Code — Book 7 (specific contracts) (Burgerlijk Wetboek Boek 7 (bijzondere overeenkomsten)) · Articles: 18

Section 1

Definitions and scope of application

7:500 Article 7:500

For the purposes of this Title, the following definitions shall apply:

7:501 Article 7:501

This Title applies to package travels and linked travel arrangements.

Section 2

Information obligations and content of the package travel contract

7:502 Article 7:502

The organiser and, if the package travel is purchased through a retailer, also the retailer, shall provide the traveller, before the traveller is…

7:503 Article 7:503

The information provided to the traveller pursuant to Article 502, paragraph 1, parts a, c, d, e and g shall form part of the package travel contract…

7:504 Article 7:504

The package travel contract shall be drafted in plain and intelligible language and, in so far as it is in writing, shall be legible. At the…

7:505 Article 7:505

The burden of proof for compliance with the information requirements laid down in Articles 502, 503 and 504 shall rest with the trader.

Section 3

Amendment of the package travel contract before the start of the package travel

7:506 Article 7:506

Travellers may transfer the legal relationship with the organiser arising from the package travel contract to a person who satisfies all conditions…

7:507 Article 7:507

Prices may be increased after the conclusion of the package travel contract only if the contract expressly provides therefor, states how the price…

7:508 Article 7:508

The organiser may not unilaterally change the terms of the package travel contract, with the exception of price changes in accordance with Article…

7:509 Article 7:509

The traveller may terminate the package travel contract at any time before the start of the package travel. Upon termination of the package travel…

Section 4

Performance of the package travel

7:510 Article 7:510

The organiser is responsible for the performance of the travel services to which the package travel contract relates, regardless of whether these…

7:511 Article 7:511

The traveller is entitled to an appropriate price reduction for any period during which there was non-conformity, unless the organiser proves that…

7:512 Article 7:512

The traveller may address messages, petitions or complaints in connection with the performance of the package travel directly to the retailer from…

7:513 Article 7:513

The organiser is obliged to provide help and assistance to the traveller without delay if the traveller is in difficulties, including the…

Section 5

Protection in case of insolvency

7:513a Article 7:513a

The organiser shall take the measures necessary to ensure that, where he is unable or no longer able to fulfil his obligations towards the traveller…

Section 6

Linked travel arrangements

7:513b Article 7:513b

The trader facilitating linked travel arrangements shall take the measures necessary to ensure that, insofar as a travel service forming part of a…

Section 7

Final provisions

7:513c Article 7:513c

Unless booking errors are attributable to the traveller or are caused by unavoidable and extraordinary circumstances, a trader may not exclude or…

7:513d Article 7:513d

No derogation from the provisions of this Title may be made to the prejudice of the traveler.