Chapter 7

Before a consumer is bound by an agreement or a corresponding offer, a provider of a public electronic communications service other than a…

In the event of a complete interruption of the provision of a public electronic communications service that can be distinguished as a separate…

A provider of a public electronic communications network or a public electronic communications service shall not apply different requirements or…

At least one month before an intended amendment of a term included in an agreement becomes effective:

The agreement between a provider and an end-user regarding the provision of an electronic communications service or programme service may be entered…

The agreement between a provider and an end-user regarding the provision of an electronic communications service, other than a number-independent…

A consumer may terminate an agreement relating to an electronic communications service, other than an internet access service or a number-independent…

In the event of a termination of an agreement as referred to in Article 7.2, 7.2a, 7.2ab or 7.2ac, the end-user shall only be liable to pay…

In the event of a termination of an agreement as referred to in Article 7.2, 7.2a, 7.2ab or 7.2ac, the provider shall offer the end-user the…

In this article, a distance contract is understood to mean: a contract concluded between a provider of a public electronic communications service and…

This article applies to the switching of an internet access service.

Providers of internet access services or publicly available interpersonal communications services shall make the information referred to in Annex IX…

The Authority for Consumers and Markets may issue an instruction to providers of public electronic communications services to suspend payment related…

If a bundle of services or a bundle of services and terminal equipment offered to a consumer includes at least an internet access service or a…

Providers of publicly available electronic communications services shall provide end-users with a disability:

Articles 7.1, 7.2, 7.2a, 7.2ab, 7.2ac, 7.2ad and 7.3 do not apply to micro-enterprises that exclusively provide number-independent interpersonal…

The Authority for Consumers and Markets may issue an instruction to providers of public electronic communications services to suspend the dialability…

If the Authority for Consumers and Markets has determined that the number user has, with regard to a number, failed to comply with the provisions…

In addition to Articles 7.3a up to and including 7.3c, rules may be laid down by or pursuant to an Order in Council for providers of public…

The Authority for Consumers and Markets shall determine the parameters to be applied for the quality of service regarding internet access services…

By or pursuant to an Order in Council, further minimum requirements regarding the quality of public electronic communication services may be imposed…

Rules shall be laid down by Order in Council regarding the making available to third parties, with due observance of the provisions laid down by or…

A provider of an internet access service to an end-user may only terminate or suspend the provision of this service, in whole or in part:

Providers of public electronic communications networks used to provide outgoing calls to a number in the numbering plan, public pay telephones, and…

Without prejudice to Article 11.9, rules may be laid down by ministerial regulation for the implementation of Annex VI of Directive (EU) 2018/1972…

Insofar as the other articles of this chapter do not provide for this, rules may be laid down by or pursuant to an Order in Council regarding…

Ministerial regulations may prescribe requirements regarding the collection, by a provider of a public electronic communications network or a public…