Chapter 2 — Interactions between citizens and administrative authorities · General Administrative Law Act (Awb)

Section 2.1

General provisions

2:1 Article 2:1

Any person may, for the protection of his interests in dealings with administrative authorities, be assisted or be represented by an authorised…

2:2 Article 2:2

The administrative authority may refuse assistance or representation by a person against whom serious objections exist.

2:3 Article 2:3

The administrative authority shall without delay forward documents for the handling of which another administrative authority is evidently competent…

2:4 Article 2:4

The administrative authority performs its task without bias.

2:5 Article 2:5

Any person who is involved in the performance of the task of an administrative authority and thereby obtains access to data the confidential nature…

Section 2.2

2:6 Article 2:6

Administrative authorities and persons working under their responsibility shall use the Dutch language, unless provided otherwise by statutory…

2:7 Article 2:7 repealed

2:8 Article 2:8 repealed

2:9 Article 2:9 repealed

2:10 Article 2:10 repealed

2:11 Article 2:11 repealed

2:12 Article 2:12 repealed

Section 2.3

2:13 Article 2:13

In the communication between citizens and administrative authorities, a message may be sent electronically, provided that the provisions of this…

2:14 Article 2:14

An administrative authority may electronically send a message that is addressed to one or more addressees, insofar as the addressee has made known…

2:15 Article 2:15

A message may be sent electronically to an administrative authority insofar as the administrative authority has made known that this channel is open…

2:16 Article 2:16

The requirement of a signature is met by an electronic signature, if the method used for authentication is sufficiently reliable, having regard to…

2:17 Article 2:17

The time at which a message is sent electronically by an administrative authority is considered to be the time at which the message reaches a data…